Capex (formerly known as CFD Global) is a pan-European CFD and FX broker, operated by Key Way Investments Limited and licensed by CySEC under licence number 292/16. The company is also EEA Authorized by the British FCA under reference number 784884.
Editor’s Note: Why Capex Sucks In 50 Words
The lowest account you can open at Capex requires a $1,000 deposit, however, at the bottom of their Accounts page, they write in very small letters that the minimum amount required to open a trading account is $100. So, I don’t really understand what the deal is here. Maybe I will be able to trade but my account will not benefit from the full range of features? Capex doesn’t bother explaining and ThatSucks!
Why Capex Doesn’t Suck In 50 Words
Regulation, transparency, fair trading conditions and a great choice of platforms (downloadable and web-based) – all great features, topped off by Negative Balance Protection, which means that your losses cannot exceed the funds in your account. Do you know what’s worse than blowing your account? Having to pay your broker some extra money because your losses were bigger than your account. With Capex that cannot happen due to their Negative Balance Protection feature.
Is Capex A Scam?
Regulation weighs a lot when deciding if a certain broker is a scam or not because usually, a regulated company is safe to do deal with. Not only Capex is regulated by CySEC and authorized by the British FCA but they are also registered with a few other financial regulators across Europe, including but not limited to Germany and Poland. Considering this strong supervision, it’s fair to assume that Capex is not a scam.
Should I Open An Account With Capex?
Launched in 2016, this broker is relatively new in the business but seems to tick all the boxes and benefits from a growing client base. The platform they offer is Meta Trader, in downloadable form (Meta Trader 5 desktop client) and web-based (WebTrader). Both are good trading platforms and each has different advantages: the web version can be accessed from any computer with internet access and the desktop client has a wider range of features (but needs download and installation).
Capex offers three types of accounts: Essential (min deposit $1,000), Original ($5,000) and Signature ($25,000). The differences between accounts are not worth the very high deposit in our opinion, because the Signature account will only give you “Special Trading Conditions” and Trading Central as notable extra features. However, they don’t explain why those special trading conditions are so special and Trading Central analysis is something that you can get from other brokers for the lowest account. If they want a client to deposit $25,000, I’d say they need to do a better job at explaining what he/she will get.
Education is presented in the form of short videos but many of them are locked behind high deposit requirements and others I couldn’t get to work even if they were unlocked. The content is created by MTE-Media, which is a well-known company that provides brokers with educational videos and presentations. The problem with so many brokers using MTE-Media content is that you get the same stuff over and over again and this is exactly the case here: Capex’s educational material is identical or very similar to the one available on many other CFD brokers. It’s not bad but we’ve seen it before.
The broker’s registered address is Key Way Investments Ltd – 2 Sofouli Street, Chanteclair Building, 6th Floor, Office 602, Nicosia, Cyprus. They can be contacted at phone +357 22 000 358 and email [email protected]
The name change from CFD Global to Capex is very recent at the time of writing, so we couldn’t find any comments when searching for “Capex”. However, a search for CFD Global revealed a lot of complaints regarding aggressive marketing and numerous unsolicited calls. This is the main grief that clients have with this broker and although high-pressure sales tactics are definitely annoying, it’s still “better” than failed withdrawals and/or unauthorized trading.
Capex Regulatory Warnings And Announcements
None of the authorities that supervise Capex’s activities have warned against them. So far so good but if anything changes, we will make sure to update this section.
Requests are usually processed within 24 business hours, which is relatively fast but keep in mind that additional time will pass until the money will reach your account. Capex doesn’t charge any fees but your bank or payment processor may. The methods are credit/debit cards, Trustly, Neteller and Skrill. Unfortunately, they don’t mention anything about wire transfers so it’s unclear if that method is accepted or not.
Having Negative Balance Protection is definitely a positive extra feature. This is not something very common among brokers and although hopefully, you won’t be using it, it’s still a very nice safety net in case of a market crash.
Capex Overall Ratings
User Friendliness 17/20
The website is translated in 9 languages, demo accounts are available and the trading platforms cater to beginners as well as more experienced traders. Mobile platforms are available as well but traders from the US, Canada, and Japan are not accepted.
Range Of Markets, Spreads And Leverage 16/20
The asset basket at Capex is very diversified and includes all the major tradable instruments: currency pairs, shares, indices, commodities, bonds, ETFs and of course, cryptocurrencies. All in all, they have a few hundred assets to trade so I am sure nobody will run out of options. Spreads are fixed for fiat currency pairs and relatively low: 1.8 for EUR/USD (fixed spreads are known to be a bit higher than floating spreads, under normal conditions). Leverage goes up to 1:30 for currency pairs but changes according to the asset class you are trading; for example, crypto-only has 1:2 leverage. Professional clients can use higher leverage.
Fees And Support 13/20
CAPEX doesn’t charge for withdrawals or deposits (however, your payment processor probably does) but they have an inactivity fee of 10 USD monthly, which starts after 3 months of inactivity. Live chat support was disappointing because it took a long time for the representative to join the chat and when he did, he literally said nothing. When I asked what the minimum withdrawal is, he continued to just sit there for a few minutes, then he closed the chat without answering. Good job, nice support!
Deposits And Withdrawals 15/20
The minimum deposit is $100 but the lowest account you can open is $1,000, which is confusing and should be explained by Capex. The minimum withdrawal is not specified but the processing time is usually 24 business hours according to the website. As for the methods, those are credit/debit cards, Trustly, Neteller and Skrill, with no mention of wire transfers, so it’s not clear if the latter method is supported or not.
Negative Balance Protection, solid regulation, analysis from Trading Central and a good choice of platforms. All in all a good selection of extra features.