Capital.com is a well-known broker that offers CFD trading on currencies, stocks, indices, commodities, and cryptocurrencies. The broker is jointly operated by:
-Capital Com SV Investments Ltd, a Cypriot firm registered under number 354252, and regulated by the CySEC under license number 319/17
-Capital Com (UK) Limited, which is authorised by the British Financial Conduct Authority (FCA) under reference number 793714.
-Capital Com Bel regulated by National Bank of the Republic of Belarus, registration number 193225654.
Editor’s Note: Why Capital.com Sucks in 50 Words
If you’re looking for huge leverage, keep looking because this is not the broker for you. The highest leverage you can get as a retail client is 1:30 for currencies and that is due to ESMA rules, which are meant to protect you. Professional clients can use leverage up to 1:200 but there are certain requirements you need to fulfill in order to be classified as a professional client. Low leverage is not necessarily bad, but traders who are looking for quick profits will be a bit disappointed.
Why Capital.com Doesn’t Suck in 50 Words
The prolific Bitcoin is available to trade on a fully regulated and trustworthy broker. Lately tons of brokers have started to offer Bitcoin and altcoins trading but many of them are unregulated and – I have to say it – shady. It’s a great thing to see a regulated CFD broker that offers Bitcoin and tens of other cryptocurrencies. Just remember that Bitcoin and crypto trading, in general, doesn’t fall under CySEC or FCA regulation.
Is Capital.com a Scam?
At first look I couldn’t find any red flags, so this broker seems legit, with active regulation licenses from two major financial watchdogs (CySEC and the British FCA) and enough transparency to make them trustworthy. They offer information about three of their addresses and about their Directors, which by the way check out from various sources. However, the company went live in mid-2017 so they are fairly new to the scene, so some caution should be used, as with any investment venue.
Should You Open An Account With Capital.com?
The company went live somewhere in the middle of 2017 and although they offer a web-based platform, they are also pretty heavily focused on mobile CFD trading. Both types of platforms (web and mobile) are easy to use and the website itself is well built, with easily accessible information and tons of education material.
Deposits start at 20 USD (except wire transfer, which has a 250 EUR minimum) and Capital.com actually recommends you start with a minimum deposit before making larger investments. This is a 180-degree change from the “old” Binary Options brokers and even some CFD brokers that recommend you to start with 2K or more. Depositing low in the beginning is actually the smart thing to do and if they allow you such a small amount, why not do it and increase the amount for the next deposit if the broker meets your standards.
The education section offers online courses, which are actually helpful to a beginner, not just a rant about how much money you can make and how easy it is to trade. They also have a section dedicated to Daily market updates, including Bitcoin news but also fiat currency, commodities and stocks updates. Let me tell you, that’s a lot of content and it is really updated every day, so kudos to them.
Overall, Capital.com looks and feels like a well-oiled machine and nothing like a scam. I like the large amount of information available on their website and I like they show constant signs of improvement. They’ve started out with a very basic trading platform and a lot of emphasis on mobile trading but now they offer traders a complex web-based platform (on top of the mobile ones) and have added an FCA license alongside their pre-existing CySEC one. Thumbs up!
Capital Com SV Investments Ltd lists an address on 6th floor, Lophitis Business Centre II, 237, 28th October Street, Limassol, Cyprus PC3035. CAPITAL COM (UK) LIMITED is located at 4th Floor 64-66 Vincent Square, London, United Kingdom, SW1P 2NU.
Capital Com Bel is located at 220030, the Republic of Belarus, Minsk, Internatsionalnaya street 36/1, office 823 and the marketing team is located in Gibraltar, at Unit 5.24, World Trade Centre, 6 Bayside Road, Gibraltar GX11 1AA. Capital.com can be contacted at phone +44 20 8089 7893 (UK), +357 25 262045 (Cyprus) and email [email protected]
So far the only complaint we could find was coming from a client who says that “due to lack of experience and not reading the small print, I lost almost 700.00 pounds in one day”. Look, I am sorry for the loss, but trading is not for everyone and if you are not prepared to put in the work, you cannot complain afterward. Other than this, the internet is pretty much blank when it comes to complaints against Capital.com.
We’ve located a complaint coming from a client who said that “due to lack of experience and not reading the small print, I lost almost 700.00 pounds in one day”. Look, I am sorry for the loss, but trading is not for everyone and if you are not prepared to put in the work, you cannot complain afterward. Other than this, opinions are mixed but to be honest, some of the people complaining don’t make much sense and/or are difficult to understand. The same goes for some of the positive reviews but at the time of writing, Capital.com has rated 3.5 stars on Trustpilot.
The processing time is usually 2 – 3 business days and the methods are credit/debit cards, wire transfers and a multitude of e-wallets including Webmoney, Neteller, Skrill, and many others. There are no fees for withdrawals and the minimum withdrawal is just 50 USD; however, if you want to withdraw a lower sum, they will process it automatically so don’t worry about having only 49 USD on the platform and not being able to withdraw it.
Trading Bitcoin with Capital.com
A big focus of the new breed of brokers such as Capital.com is Bitcoin in special and cryptocurrencies in general. They offer CFD trading on Bitcoin, Ethereum, Litecoin, Ripple and many others (against EUR, USD, and other fiat currencies) but you have to remember that you will be trading CFDs on these assets. You will not buy them! Make sure you understand the difference. The leverage they offer is 1:2, which is low but it protects you from bigger losses.
User Friendliness 15/20
The website is translated into 24 languages, is well built and the information is easy to find. Both platforms (mobile and web) are easy to use and Capital.com also offers Demo accounts. The minimum investment is just 20 USD, which can be classified as user-friendly. U.S. traders are not accepted.
Range Of Markets, Spreads And Leverage 16/20
Capital.com offers CFDs on 22 indices, a few hundred stocks, over 15 cryptocurrencies (including but not limited to Bitcoin, Ethereum, Litecoin, and Ripple – all versus USD, EUR and other currencies), 19 commodities and tons of currency pairs. For retail clients, the leverage goes up to 1:30 for fiat currencies and 1:2 for cryptocurrencies. Professional clients benefit from higher leverage limits. The spreads are floating and vary depending on market conditions but are generally low to medium.
Deposits And Withdrawals 17/20
The minimum deposit is just 20 USD (250 EUR for a wire transfer) and the methods are credit/debit cards, wire transfers, Sofort, iDeal, Giropay, Multibanko, Przelewy24, QIWI, Webmoney, Trustly, Neteller and Skrill. Withdrawals can be made via the same methods, the time to process requests is 2 – 3 business days and the minimum is 50 USD.
Fees And Support 16/20
Capital.com will not charge any fees for deposits or withdrawals. You will probably have to pay your bank’s charges but that’s normal. Support was fast to respond and answered my questions straightforward.
Double regulation from CySEC and the British FCA, Bitcoin news articles updated daily and Bitcoin trading as well as many other altcoins.
Capital.com Overall Ratings: 77 + Regulated (+3) = 80/100