5 Questions by BOTS.com, 10Trade Live Chat Support Representative Answers
“Isabella: Welcome to Live Chat! My name is Isabella. How may I assist you today?”
1. What Makes 10Trade Different Than Other Brokers?
“…We are totally regulated, Sir. by CYSEC…”
2. What Binary Options Trading Education 10Trade Offers For Newbies?
“…We have a couple of free webinars…and depending on the account you open you have private classes with our Academy…The minimum deposit to participate is $1000, Sir…”
3. Is there any bonus program for new clients on OptionsClick? How big is the bonus wager?
“…We have different bonus plans, Sir…For this purpose there are the account managers to give you all the information needed…Depending on the bonus plan you cannot withdraw until you reached the total volume of trade demanded on the bonus agreement…”
4. What Documents Do I Need To Provide In Order To Withdraw? And How Much Time Will It Take To Receive My Profits?
“…We require copies of a government issued photo ID, a utility bill with your name and address (e.g Bank statement), as well as a copy of the card you used to fund your account…”
5. Do you offer demo accounts to your clients?
“…Yes, Sir…There is a minimum deposit of $500 in order to open a demo account…”
My Overall Impression with 10Trade Live Chat
The conversation with 10Trade support representative was pleasant and the answers were fast and straightforward. This broker is relatively new on the binary scene and that’s why it is very important to see what their achievements are. On first place they are CySec regulated and that’s good achievement. On the second place they have polite and 24/7 available support which is second positive side of this new broker. Based on the conversation I made I understand that they don’t allow canceling a bonus and withdrawing before the necessary turnover is reached. So this should be considered when applying to trade with them. We need further evaluation of this broker, but from the first chat with them I can say they are promising new broker with polite support.
Visit the Complete 10Trade Review by Martin Kay.