TradeRush FAQ – A Good Place in the Middle, No More

6 Questions by, TradeRush Live Chat Support Representative Answers


“Dean: Welcome to TradeRush LiveChat! How can I help you?



1. What Makes Traderush Different Than Other Brokers?

“We offer different tools, such as the roll over that allows you to postpone your expiry to the next available expiry time…. Double up that creates a trade with the same conditions… And sell that allows you to buy yourself out before expiry… Additionally we offer an % 10 refund for most of the positions even when out of the money… We offer payout up to 81%”.



2. What Binary Options Trading Education Traderush Offers For Newbies?

“Please see the following link for our Binary Options Trading Guide… … We offer many benefits as part of our investor packages… They are free, however the different packages require a certain amount of deposit… Based on what is the package… There are different packages available… The package offering one on one trading with a professional market analyst requires a deposit of $ 1000”.



3. How Big Is Traderush Bonus Wager? Would I Be Able To Withdraw Without Fulfilling The Bonus Requirements?

“We offer bonuses for deposits of $ 250 and higher … (Q: how much is the bonus let’s say for a 1000$ deposit?) 40%… (Q: Are there some bonus requirement for withdrowal?)… In order to withdraw funds, including your initial deposit you must meet the trading requirements. This requires you to trade 30 times the bonus amount you received. Only then can you make a withdrawal… (Q: that means I couldn’t withdrow even my deposit if I did not meet that requirement?) Yes that is correct…”



4. What Documents Do I Need To Provide In Order To Withdraw? And How Much Time Will It Take To Receive My Profits?

We require a government issued photo ID, utility bill with your name and address  as well as a copy of the card you used to fund your account.   For your own security, please cover the first 12 numbers of the credit card and the CVV code on the back. Documents should be clear and in color and emailed to [email protected].



5. Can You Provide Me an Account Manager*?

“TradeRush is one of the only Binary Options trading platforms to offer advice and trading strategies.  You are able to receive one on one trading advice with our professional Market Analysts or take part in our unique trading academy.  TradeRush offers different levels of trading advice depending on the type of account.”



6. Can I Open a Demo Account on TradeRush?

“At the moment we do not offer demo accounts as the platform is very straight forward and simple to use. However, we do offer new traders great benefits and different training programs.”




My Overall Impression on TradeRush Live Chat Service

The chat with TradeRush support guy was helpful. The guy on the other side was accurate and very fast in the responses. In the beginning he tried to force me to open an account and then to talk with the account manager to help me further, but after I told him that I want direct answers from him, he continued the conversation without any further attempts to force me to register account. Somewhere in the middle of the chat the guy transfer my conversation to other person, but the conversation continued in very good shape after that moment too. The time for response was also very fast and the answers were not as in some other brokers predefined and copy pasted. Please read TradeRush Review upon deciding.



*Account Manager – Some Brokers offers their clients an account manager. His job is to trade with your money, allegedly earning profits for you. (former generally doesn’t recommend our readers to use this option.