RoboOption FAQ – Like Speaking to a Robot

5 Questions by, RoboOption Live Chat Support Representative Answers


“Customer Service: Hello, thank you for contacting RoboForex (Cyprus). How can I help you?”


1. What Makes RoboOption Different Than Other Brokers?

“…It is regulator broker: …for our client we provide no deposit 30USD bonus: …minimum deposit level just 10 USD or 10 EUR:…Instant funds autowithdrawal – faster, easier, more convenient Also we have a lot of instruments and type of binary options:…Also we provide contest in demo accounts…”



2. Do RoboOption Offer Binary Options Trading Education For Newbies?

“… Yes, of course we have in our site section Beginners:… education video you can see there…”



3. Is there any bonus program for new clients on RoboOption? How big is the bonus wager?

“…yes, of course we have bonuses: deposit bonus up to 100 % and also no deposit 30 USD bonus… Rebate – it is the return of part of spread… The amount of “Rebates” directly depends on the trading volume on your account… The bigger the volume, the higher the rate. This dependence is displayed in the table below: …”



4. What Documents Do I Need To Provide In Order To Withdraw? And How Much Time Will It Take To Receive My Profits?

“… for make withdraw request you nedd to pass all verification from Live account: Process of withdraw can take up to 2 days+ time from payment system side: …”



5. Do you offer demo accounts to your clients?

“… yes, of course you can create free Demo account: …”



My Overall Impression with RoboOption Live Chat

RoboOption seems to be a good binary options broker backed up by strong forex brand RoboForex. Despite the small delay in connecting with the broker representative, after the start of the conversation we had pretty straightforward conversation with good answers, always detailed and backed up by links to appropriate sections of the broker site. It was nice to hear that there is free demo to test and even a demo trading competition on RoboOption trading platform. In addition to an ordinary bonus they offer also rebates system which can give additional benefits to active traders. My personal opinion is that this broker is promising and based on more detailed examination it could gradually move higher in our ranking system.


Visit the Complete RoboOption Review by Martin Kay.


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