WinOptions FAQ – The Good and the Impersonal

5 Questions by, WinOptions Live Chat Support Representative Answers


“Welcome to WinOptions live chat service. My name is Marina Lane How may I assist you?”



1. What Makes WinOptions Different Than Other Brokers?

“Winoptions.Com provides individual, corporate and institutional clients worldwide, with superior financial services and instruments to trade binary options.

Winoptions.Com offers a wide range of underlying assets, from currencies and commodities to stocks and stock indices from over 30 countries. 

Winoptions.Com trading platforms review – are known in the industry as flexible reliable and stable, and provides direct access to the global financial markets.”



2. What Binary Options Trading Education WinOptions Offers For Newbies?

“You can read our ebook –

(Q: I know some brokers offer personal coaching? Do you have such offer for your clients?) Yes we do (Q: is it free for all your clients?) It depends on the account type (Q: what type of account I should have to receive personal coaching?) Standard Account, that means we will assign you with a personal broker to take care of your unique trading needs and provide the most up-to-date trading signals and advice.”



3. How Big Is WinOptions Bonus Wager? Would I Be Able To Withdraw Without Fulfilling The Bonus Requirements?

Occasionally WinOptions offers bonus promotions via e-mail or our front page. The bonus is a great tool to increase your profits – here is what you should know: The bonuses are applied to your account the following business day after you deposit. To receive the bonus in your account, you need to reach the deposit amount required, however – it can be over several transactions during the business day. You may participate in the bonus multiple times during the day and receive multiple bonuses, however – you may not receive a bonus for a deposit when at the same time you have a pending withdrawal. Once the bonus is received, you need to trade the value of your deposit + bonus four times. This means, for example – if you deposited $200.00 and received a bonus of $50.00 you need trades in the value of $1000.00 before you withdraw funds from your account. This can be over a single trade of $1000.00, several small trades of $30.00 or any other combination that fits your trading needs and patterns. After you have reached the required trading volume (our live chat and phone support team is always happy to advise you of your status) – you can withdraw any amounts without any restrictions. If you wish to withdraw earlier, you may request the bonus to be removed at any time, which will allow you to withdraw. You may participate in the bonus multiple times, and withdraw from your account each time you reach the trading volume. Our conditions are always very fair and simple – we want you to enjoy the bonus and know this is a great opportunity enjoy a great return on investment. **In case of a 100% Bonus promotion you need to trade the value of the bonus+deposit 30 times in order to withdrawal any profits or bonuses.



4. What Documents Do I Need To Provide In Order To Withdraw? And How Much Time Will It Take To Receive My Profits?

“ approved Withdrawal takes 48 Hours and may take up to max 5 business days to reflect in your account depend on your deposit method.”



5. Can I Open A Demo Account On WinOptions?

“Demo accounts are available to all customers. Simply open a live account with 200 or more, and you will be entitled to the demo account from Winoptions. We recommend that those new to binary options take advantage to build their confidence and trading techniques. You are free to withdraw the initial 200 at a later date without spending a real cent.”



My Overall Impression on WinOptions

My overall impression of the live chat with WinOptions is good. The chat was informative and accurate. It was not very fast as for some of the answers I have to wait for several minutes. The fault of the chat person was that most of his answers were copy pasted information and very few are personal response from him. He really managed to find the best information, but the personal contact in such kind of conversation was lost.



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