5 Questions by BOTS.com, MagnumOptions Live Chat Support Representative Answers
Mona : “Welcome to Magnum Options Live Chat! My name is Mona . How may I assist you today?”
1. What Makes MagnumOptions Different Than Other Brokers?
“…Magnum Options works with customers from over 112 countries, and we have hundreds of thousands of satisfied customers, the numbers of which are growing daily. Magnum Options is the fastest growing Binary Options trading platform on the internet. We provide our clients with a personal account manager who can help you with trading, bonuses, and investment plans. He or she can also provide you with many other services that you can use to improve your trading experience…”
2. What Binary Options Trading Education MagnumOptions Offers For Newbies?
“…Magnum Options is one of the only Binary Options trading platforms to offer advice and trading strategies. You are able to receive one on one trading advice with our professional Market Analysts and take part in our unique trading academy. Magnum Options offers different levels of trading lessons depending on the type of account chosen…”
3. Is there any bonus program for new clients on MagnumOptions? How big is the bonus wager?
“…We offer bonuses for deposit, Magnum Options terms state that you must trade a volume of 40x the amount of the bonus before you are able to withdrawal any funds (your initial deposit included) from your account…”
4. What Documents Do I Need To Provide In Order To Withdraw? And How Much Time Will It Take To Receive My Profits?
“…Once a withdrawal request is submitted it can take Magnum Options 2-3 business days to process the request. Once the request has been approved please allow an additional 5-7 business days for the funds to show in your account…All clients are required to verify their account. We require a government issued photo ID, utility bill with your name and address as well as a copy of the card you used to fund your account… For your own security, please cover the first 12 numbers of the credit card and the CVV code on the back. Documents should be clear and in color and emailed to our accounting department…You can send the documents to [email protected] …There is no fee to withdraw via credit card, however any withdrawal using bank transfer will be accompanied by a processing fee of $30. You will receive one free wire withdrawal per month…”
5. Can I Open A Demo Account On MagnumOptions?
“…Yes we do, but you need to talk to your account manager, regarding it…”
My Overall Impression with MagnumOptions Live Chat
The responses from the MagnumOptions representative were surprisingly fast and accurate. It looks the support team is well prepared to communicate with potential customers and very polite. The answers were exact to the point and detailed, which give me additional argument to give excellent assessment to their customer support.
Visit the Complete MagnumOptions Review by Martin Kay.